EnCloudEn was recently entrusted with overhauling the IT infrastructure for a top 10 Indian hotel chain and was able to reduce their total IT spend by over 60% though their private cloud platform
More time for your Guests
From the very first hotel management system “Hoteltype” to the adaption of the first database management system, hoteliers have forever tried to provide a personalized service to their guest with the help of IT. EnCloudEn today helps a hotel/ restaurant chain to bridge the physical gap between its different locations by a unified, centrally managed and hosted infrastructure.
All Guest Data Available in Real Time
In a typical hotel which is part of a larger group, the challenge always lies in having up to date guest information to refer to instantly. Retrieving loyalty information or reservation data on demand becomes paramount.
The EnCloudEn private cloud is built on a central platform. All loyalty and reservation data are synced between the databases of the individual hotels in real time. Even a third-party loyalty or reservation software is now able to provide an aggregated overview of the data irrespective of which hotel the information is being accessed from.
Minimal Hardware & Bandwidth Requirement
Many hotel management systems weren’t designed to work outside an internal LAN network. In the case of such legacy applications, it is almost impossible to create a centralized architecture for efficiency.
EnCloudEn VDI enables you to set up all user desktops within the same cloud. This keeps all data transfer between the servers and the users within the central premises. Only an image of the user screen is sent from the central cloud to the user terminal at the remote hotel. You only need a thin client and minimal network bandwidth at the user end to access.
Complete Central Control
With hotels spread throughout the country, it becomes extremely difficult for the administration to be able to monitor and maintain the infrastructure everywhere. Moreover, setting up the IT infrastructure in a new hotel is both a costly and highly time consuming exercise.
With our multi-tenant architecture, all the infrastructure in every hotel is visible in a single pane of glass. Any issue in any area is highlighted by an alert in a common platform and just a couple of central admins are enough for maintaining, updating and patching systems everywhere by a single click. No local support is required. Also, infrastructure setup in a new hotel is now at less than 50% of the cost.